• Important Numbers
  • Public Information
All Emergency Calls - 911

All non-emergency calls should be placed to one of the numbers listed below.

Please make non-emergency calls during normal office hours. (9:00 am to 5:00pm)

Blaine County Comm 208.578.3831
Blaine County Sheriff 208.788.5555
Bellevue Marshal 208.788.3692
Bellevue Fire 208.788.9277
Hailey Fire 208.788.3147
Hailey Police 208.788.3531
Ketchum Fire 208.726.7805
Ketchum Police 208.726.7819
Sun Valley Fire 208.622.8234
Sun Valley Police 208.622.5345
Wood River Fire 208.788.5577
Technical Advisory Council Meeting Minutes
8/23/2010 2:00:55 PM


 Overview

Center History and Overview

The E9-1-1 system is considered to be one of the most advanced in the State of Idaho. The "E" stands for "Enhanced" 9-1-1 service. This means the caller’s phone number and location appear on a video screen at the Center for each 9-1-1 call received.

Blaine County Emergency Communications has two main functions. The first function is to take requests for assistance from the public and dispatch public safety units from the Bellevue, Hailey, Ketchum and Sun Valley Police and Fire Departments, including EMS and First Responders. BC Communications also performs this function for the Blaine County Sheriff’s Office, Carey Quick Response and Wood River Fire and Rescue.

The second function is to answer E9-1-1 calls. In December of 2007 Blaine County Emergency Communications became a Public Safety Answering Point (PSAP), answering E9-1-1 calls for several towns. Today BC Comm answers E9-1-1 calls for the communities of Bellevue, Carey, Gannett, Hailey, Ketchum and Sun Valley in addition to the unincorporated areas of Blaine County. The combined population of Blaine County is approximately 30,000.

In 2007, the communications center began an extensive renovation as part of the new Blaine County Public Safety Facility construction. Computer infrastructure replacements will help to ensure that the future growth of the communications center will be seamless.

The communication center has 15 employees; 1 Director, 1 GIS Specialist, 1 CAD Administrator/Administrative Assistant, and 12 full-time Telecommunicators. All Telecommunicators must maintain certifications such as Emergency Medical Dispatch Certification, a 40-hour Basic Telecommunicator certification,  CPR certification, TDD certification, ILETS Entry and Query Certification and National Incident Managemtn System certifications. Only those persons who meet a wide variety of qualifications and wish to pursue a career in communications are hired as Telecommunicators. The Telecommunicators answer approximately 32,000 calls annually.