What should I say when I call 911?

Immediately state your address and the nature of your emergency such as reporting a fire, an accident, a burglary or whatever the case may be. The Emergency Communications Officer will want to verify your location, phone number and name. From there, let the Emergency Communication Officer ask the questions. They will ask questions regarding your situation, such as the name and description of any other persons involved or other pertinent information such as emergency medical or fire dispatch questions.

Please be patient and rest assured that help is on the way; while you are talking with the person taking your call another Emergency Communications Officer is sending help to your location.

Show All Answers

1. What is Enhanced 911?
2. Who answers my 911 call?
3. Are the Emergency Communication Officers trained to help me?
4. When should you call 911?
5. Can I text to 9-1-1?
6. How much does it cost to call 911?
7. What should I say when I call 911?
8. What questions will I be asked?
9. What should I do if I call 911 by mistake?
10. If I need the police, but it's not an emergency, what number do I call?